Frequently Asked Questions

Which Cargo Company Do You Work With?
As Perendi.com.tr, we continue our work with YURTİÇİ KARGO in order to provide you with the best service.

Can I replace the product I received with other products?
You can exchange your items with the products you want without giving any reason. Our Exchange WhatsApp Line: 0536 967 41 79

What Are Your Payment Options?
You can also order via Credit Card, Wire Transfer & EFT from our online store perendi.com.tr. You can also order via Wire Transfer & EFT from the WhatsApp order line.

How Can I Track My Cargo?
We inform you about all steps of your order via e-mail and SMS. You can track all movements of your cargo by clicking on the link in the e-mail and SMS notification that you will receive after your order is delivered to the cargo company.
You can also access all the details of your order and the link required for cargo tracking from the My Orders page in your account.
Otherwise, you can contact us via WhatsApp. WhatsApp Customer Service: 0536 967 41 79

How Many Days Does It Take to Deliver My Order?
Orders placed through perendi.com.tr are shipped within 2 (two) business days.

Will the products in my cart run out?
Stock revisions cannot be made for the products you add to your cart. There is a possibility that the product you add to your cart will run out unless you purchase it.